Welcome to Peanut & Pip

Delivery

Peanut & Pip

We aim to get your purchase to you as soon as possible and we offer free delivery for all UK orders over £35. The final cost of delivery will vary according to the weight of your order and this will be calculated at the checkout as follows:

UK Delivery

  • Up to 100g = £1.95 (Small)
  • 101g – 1500g = £3.95 (Standard)
  • 1501g – 1999g = £5.95 (Bulky)
  • Over 2kg = £9.95 (Heavy)

All orders are carefully wrapped in tissue paper and tied with a bow and will be dispatched within 1-2 days. We make every effort to deliver your goods in the shortest time possible but please allow up to 5 working days for your order to arrive. Orders are shipped Monday – Friday and orders received after 12.00pm on a Friday will be dispatched the following Monday.

Express or Next Day Delivery

Should you require a special or urgent delivery service please contact us at info@peanutandpip.com and we will be able to advise you of the most suitable option. Please contact us before 11.00am on the day of ordering to ensure that we can guarantee delivery.

We understand that occasionally you may need your parcel to arrive as soon as possible, so if your purchase is required by a certain date please do not hesitate to send us an email and we will do our very best to ensure it arrives on time.

Your order will be sent out via Royal Mail First Class post or by Courier, depending on the size and weight of your parcel. For deliveries by Royal Mail: if you are not in at the time of delivery, you may find that your parcel has been left with a neighbour or returned back to your local post office/delivery office for you to collect (a card should be left with instructions on how to collect the parcel or re-arrange the delivery).

Please note that if a parcel is returned to us due to non-collection from a postal service or courier, postage will need to be re-charged before we can send the parcel out again (we will contact you in this instance).

Europe

European delivery is charged according to the weight and size of your order and this will be calculated at the checkout.

We find that the safest and most secure way to send overseas parcels is via the Royal Mail International Tracked & Signed service which gives peace of mind with tracking and signature upon delivery and is well worth the extra cost. All overseas parcels under 2kg are automatically assigned this service and usually arrive within 3-5 working days. If you would prefer us to send your parcel via the cheaper, unsecure standard mail please contact us at info@peanutandpip.com and we will adjust the postage cost for you before shipment and refund the difference.

European Tracked & Signed:

  • Up to 500g = £9.00 (Small)
  • 501g – 1kg = £12.00 (Standard)
  • 1.1kg – 2kg = £16.00 (Bulky)
  • Over 2kg = postage quote will be provided upon receipt of your order.

Some large (often multiple item) orders weigh more than 2kg and these parcels need to be sent via a courier. This could cost significantly more to post so we will email you and notify you of the best postage price possible upon receipt of your order. Once any additional postage costs are paid, we will send your order but you will also have the option of cancelling your order for a full refund or part refund if you wish to adjust your order (to reduce the postage costs).

We are unable to calculate any local customs, import duty or sales tax on International deliveries. You (the customer) will be solely responsible to pay these additional costs. You may be contacted by your local customs authority once your order has reached your country and any applicable taxes must be paid before you receive your goods. Costs vary depending on the value of your order and you might wish to check this with your local authority before placing an order. Please note that delays can occur in customs which are beyond our control so all delivery timescales are estimates.

Rest of the World

International delivery is charged according to the weight and size of your order and this will be calculated at the checkout.

We find that the safest and most secure way to send overseas parcels is via the Royal Mail International Tracked & Signed service which gives peace of mind with tracking and signature upon delivery and is well worth the extra cost. All overseas parcels under 2kg are automatically assigned this service and usually arrive within 4-10 working days. If you would prefer us to send your parcel via the cheaper, unsecure standard mail please contact us at info@peanutandpip.com and we will adjust the postage cost for you before shipment and refund the difference.

International Tracked & Signed:

  • Up to 500g = £12.00 (Small)
  • 501g – 1kg = £18.00 (Standard)
  • 1.1kg – 2kg = £22.00 (Bulky)
  • Over 2kg = postage quote will be provided upon receipt of your order.

Some large (often multiple item) orders weigh more than 2kg and these parcels need to be sent via a courier. This could cost significantly more to post so we will email you and notify you of the best postage price possible upon receipt of your order. Once any additional postage costs are paid, we will send your order but you will also have the option of cancelling your order for a full refund or part refund if you wish to adjust your order (to reduce the postage costs).

We are unable to calculate any local customs import duty or sales tax on International deliveries. You (the customer) will be solely responsible to pay these additional costs. You may be contacted by your local customs authority once your order has reached your country and any applicable taxes must be paid before you receive your goods. Costs vary depending on the value of your order and you might wish to check this with your local authority before placing an order. Please note that delays can occur in customs which are beyond our control so all delivery timescales are estimates.